SITE PRIVACY POLICY

PRIVACY PAGE

This policy describes how the Chalice Kitchen & Bath website collects, uses, and shares personal information.

WHAT INFORMATION IS COLLECTED BY CHALICE KITCHEN & BATH?

We collect personal information such as your contact information (e.g., name, email address, mailing address) and billing/shipping information (e.g., payment card number, shipping address). This information is only collected when you input it on the website yourself and agree to it.

Additionally, when you visit our website, we use technology that automatically collects certain information from you. This includes:

Your Internet Protocol (IP) address
MAC address
Browser type
Operating system
Device-identifying information
Specific web pages visited during your connection
The domain name from which you accessed our website

We also automatically record and collect information about your use of and/or behavior on our website, such as:

Date and time of your visit
Pages of the website that you visit
The amount of time spent viewing the website
The number of times you return to our website
The address of the website you came from before visiting ours
Which browser you used
Any search terms entered on our site
Clickstream, keystroke, and other data

We may also use non-personal or aggregated information for statistical analysis, research, and other purposes.

When you visit our website, we may ask that you provide certain information. We request personal information when you purchase products, sign up for our newsletter, participate in a contest or survey, contact Chalice Kitchen & Bath with a question or concern, or apply for employment. When you apply for a job, we ask for your job interests, background, and resume information to process your application. Chalice Kitchen & Bath may also use third-party providers of customer information to improve the accuracy and completeness of our customer database, increase our understanding of our customers, and identify potential customers.

The «tell-a-friend» tool provided on our website and/or in our emails allows you to send information about our products and offerings to another person. When you use this feature, we may ask for the name and information of the other person, which will be protected pursuant to this privacy policy. You represent that you have the authority to provide us with personal information about others.

We may also collect information from you in the context of your employment with us if you are or become an employee. If you are an employee, please ask your HR manager to learn more about our processing of your information.

As required by some laws, organizations should disclose the specific categories of information they collect, with whom they share such information, and whether the information is used for behavioral advertising. You can find a list of this information below. Note that while a category may be listed, that does not necessarily mean we have information in that category about you. For example, while we collect social security numbers from job applicants, we do not collect social security numbers of individuals who submit questions through our website’s «contact us» page. In addition to the below, we may disclose information when requested by government entities, auditors, lawyers, consultants, and other parties as required by law concerning any category (e.g., in response to a subpoena).

HOW DOES CHALICE KITCHEN & BATH USE THE INFORMATION COLLECTED?

We use the information you provide to fulfill requests for your ordered custom products, transmit your data to third-party service providers, administer sweepstakes or promotions, tailor advertising efforts, measure and improve the effectiveness of our website and/or marketing endeavors, customize our online or in-store offerings to your preferences, administer surveys, and send marketing communications from us or third parties that we believe may interest you or for other business purposes. We keep your personal information for the period necessary to fulfill the purposes outlined in this policy.

HOW DOES CHALICE KITCHEN & BATH PROTECT CUSTOMER INFORMATION?

While we do everything we can to protect the security and integrity of sensitive personal information of our customers collected on our website, we cannot guarantee that any information transmitted over the Internet or stored on our systems will be completely safe from hackers or other security breaches. If we are required by law to inform you of a security breach regarding your personal information, you will be notified either electronically, in writing, or by telephone, as permitted by law.

DOES CHALICE KITCHEN & BATH USE «COOKIES» AND OTHER TRACKING TOOLS?

Like many online retailers, we use cookies and other tracking technologies on our website to prevent fraud, improve security, assess website performance, deliver relevant content to you based on your browsing habits, and provide enhanced functionality. This includes software that allows us to track, record, and replay your actions on our website and collect the information described in the section above titled “What Information Is Collected By Chalice Kitchen & Bath.”

Our cookies let us identify you when you use our website ro «remember» information about your preferences and past visits. Most web browsers can be set to detect cookies and give you the option to reject them. Please note, however, that refusing cookies may inhibit or prevent your use of our website or its features..

Also, please be aware that a pixel tag (also known as a «clear GIF» or «web beacon») is a tiny image – typically just one pixel – that can be placed on a webpage or in our electronic communications to help us measure the effectiveness of our content. This can allow us to perform such functions as counting the number of visitors or verifying whether you’ve opened an email or viewed a particular web page.

Our website may also use other technologies to track which pages our visitors view. This non-identifiable click-stream data helps us understand how visitors use our website and is very typical of most websites on the Internet. Our web server automatically collects the address of the website you came from before visiting ours, which browser you used, and any search terms you entered on our site. This information enables us to generate analytics reports on website usage. To opt out of having your site usage included in our Google Analytics reports, you can change your preferences in the Cookie Preference Center. You can also accomplish this by using specific instructions provided by Google. If you have opted into other Google features or applications that interact with our website, such as Google signals, we may have access to location-based analytics, subject to your permissions with Google. You can manage or delete this information with Google by visiting myactivity.google.com/myactivity. Our website (including our mobile site and application) may request your consent for location-based services to verify your location, deliver relevant content, and share your location with our service providers.

The above tracking technologies may be deployed by us and/or our service providers or partners on our behalf. These technologies enable us to assign a unique number to you and relate your website usage information to other information about you, including your personal information.

We also partner with third-party advertising companies to serve ads on our behalf across the Internet and sometimes on this site. They may collect and use information about your visits and interactions with our website and other websites through the use of technologies such as cookies. This technology may track you over time and across various websites.

WILL CHALICE KITCHEN & BATH DISCLOSE THE INFORMATION IT COLLECTS TO OUTSIDE PARTIES?

We will also disclose information in the following situations:

Affiliates and Acquisitions: We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or assets, we will share information with that company, including at the negotiation stage.

WHAT ARE THE INFORMATION POLICIES OF DATA COLLECTED ON SOCIAL MEDIA PAGES AND FEATURES?

We maintain a presence on several social networks and blogging platforms and incorporate third-party social networking features onto our website. Through these social media platforms and features, we receive some personal information about you and your use of social media. Our Privacy Policy does also apply to that information. Please be aware, third-party social networking platforms have their own privacy policies that explain how they will use and protect your information.

HOW MAY CUSTOMERS REVIEW THEIR INFORMATION OR REQUEST A CHANGE OF INFORMATION?

You are always able to request access to your personal information by using the contact information below. As required by law, upon request, we will grant you reasonable access to the personal information that we have about you.

HOW CAN CUSTOMERS OR VISITORS BECOME INFORMED ABOUT CHANGES TO THE PRIVACY POLICY STATEMENT?

If we decide to change our privacy policy, we will post those changes on this page with an updated date of revision so you are always aware of what information we collect and how we use it. The effective date at the bottom refers to when the current version took effect, while the last updated date refers to when the current version was last modified.

We may inform you of changes by email if necessary. In certain situations, we may request your consent to the changes. If our policy changes materially, the policy in place at the time you submitted personal information to us will generally govern that information.

ACCESSIBILITY

If you are visually impaired, you may access our privacy policy information through your browser’s audio reader.

YOUR PRIVACY RIGHTS

Subject to any limitations under applicable law, you may make the following requests regarding your Personal Information:

You may request access to the types of Personal Information that we collect about you.
You may request confirmation that we have information about you.
You may request a copy of the Personal Information that we collect about you, including in a portable format.
You may request that we correct or update certain types of Personal Information. In many cases, you can review or update your Personal Information in your account by accessing your account online.
You may request the deletion of your account and related Personal Information.
You may request that we stop processing your Personal Information (i.e., object to further processing).
You may object to your Personal Information being used for marketing or advertising purposes.
You may request that we not share personal information collected through your browser using technologies such as cookies and pixels with targeted advertisers by adjusting your cookie settings. If you would like to opt-out of other forms of targeted advertising, you can do so by clicking here. We also recognize Global Privacy Control (GPC) signals and other user-enabled opt-out preference signals as valid opt-out requests where required by applicable law. Please note that your opt-out preference signal will be applied only to your current browser and device. To learn more about the GPC, you can visit its website here.

You may submit a request by emailing us at CKITCHENANDBATHS@GMAIL.COM. We will honor such requests where required by law. Please note that, as required by law, we will need to verify your identity. We may verify your identity by phone call, text message, email, or third-party verification. Depending on your request, we may ask for information such as your name, email address, phone number, current or former address, or other information related to transactions between you and Chalice Kitchen & Bath. We may also ask you to provide a signed declaration confirming your identity. If we decide not to take action on your request, we will inform you of the reason for our decision. In certain circumstances, you may have a right to appeal our decision regarding your requests. To do so, please submit your written appeal to us at CKITCHENANDBATHS@GMAIL.COM. We do not discriminate against individuals who exercise any rights provided by law.

You may also designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. We will require verification that you provided the authorized agent permission to make a request on your behalf. You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us.

If you are an authorized agent submitting a request on behalf of an individual, you must attach a copy of the following information to the request:

A completed authorized agent designation form or power of attorney indicating that you have authorization to act on the consumer’s behalf.
Proof that you are registered with the appropriate state authority to conduct business in North Carolina.

If we do not receive both pieces of information, the request will be denied.

NORTH CAROLINA PRIVACY RIGHTS

North Carolina General Statutes § 75-61, § 75-62, and § 75-63 indicate that organizations should disclose whether certain categories of information are «sold» or transferred for an organization’s «business purpose» as defined under North Carolina law. You can find a list of the categories of information that we collect and share about our customers in the “What Information is Collected by Chalice Kitchen & Bath” section above. You can find a list of the categories of information that we collect and share about our job applicants here. Please note that this list may refer to types of information we share about people other than yourself. If you would like more information regarding the categories of personal information (if any) we share with third parties or affiliates for their direct marketing, please submit a written request to us at CKITCHENANDBATHS@GMAIL.COM. Please mention in your request that you are making a «North Carolina Shine the Light» inquiry. We will respond within 30 days.

North Carolina law also requires organizations to provide a notice of financial incentives. We offer an incentive program for PRO customers that provides certain perks, such as bonus incentives and program benefits (the «Pro Premier Rewards Program»). When you sign up for the Pro Premier Rewards Program, we will ask you to provide your name and email address. Because our Pro Premier Rewards Program involves the collection of personal information, it might be interpreted as a «financial incentive» program under North Carolina law. The value of your personal information to us is reasonably related to the value of the free or discounted products or services that you obtain through the Pro Premier Rewards Program, based on the expenses related to offering those benefits. You may withdraw from participating in the Pro Premier Rewards Program at any time. Visit the Official Rules of the Pro Premier Rewards Program to view full terms, including how to join or withdraw from participation.

For more details on North Carolina privacy laws, you can refer to NC General Statutes.

Effective Date: 10/16/2024